Support

Find answers to common questions below, or reach out to us directly.

Frequently Asked Questions

What is FAQ Videos?

FAQ Videos helps subject-matter experts turn their knowledge into short-form vertical videos. Enter your topics, swipe through AI-generated prompts, and record quick answers to the most common questions in your field.

How do I get started?

Download the app, walk through the brief onboarding, sign in with Apple, and add your first topic. The app will generate prompts for you to answer on camera.

Is FAQ Videos free?

Yes! The free tier lets you create topics and generate a limited number of prompts per day. The paid plan ($9.99/month) unlocks unlimited prompts, removes the watermark, adds cloud backup, and enables shareable video links.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings → your name → Subscriptions on your iPhone, find FAQ Videos, and tap Cancel Subscription.

Can I delete my account and data?

Yes. You can delete your account from within the app's settings. This permanently removes your profile, topics, prompts, videos, and share links.

How do share links work?

Paid subscribers can generate a shareable link for any recorded video. The link lets anyone watch (and optionally download) your video in a browser. Links expire after a set period for security.

What happens to my videos?

Videos are stored locally on your device by default. Paid subscribers can enable cloud backup, which stores videos securely in the cloud so they're accessible across devices.

Do you use my videos to train AI?

No. Your videos are never used for AI training or shared with third parties. Only the topics you enter are sent to our AI service to generate prompts.

Still need help?

Reach out and we'll get back to you as soon as possible.

Email [email protected]